Last amendment: 2019, c. 15, Sched.

The Facts: Things to Remember! Ombudsman Act. Papers and letters relating to the complaint. Witnesses include individuals, government officials and employees.

27. Our jurisdiction has effectively doubled with the implementation of Bill 8, allowing us to help thousands more Ontarians and R.S., c.327, s.7.

Definitions. Witnesses include individuals, government officials and employees. 4 | THE EXPANDED MANDATE OF THE ONTARIO OMBUDSMAN PPFORUM.CA | 5 It has been an honour and a privilege to become Ombudsman of Ontario at this historic time in the Office’s mandate. The Office of the Taxpayers' Ombudsman (OTO) works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers through independent and objective reviews of service-related complaints and systemic issues.

OFFICE CLOSED DUE TO COVID-19 CONCERNS – COMPLAINTS CAN BE FILED ONLINE. In Person (for people whose first language is not English or French) Dates of contact with people and organizations. The Patient Ombudsman (French: Ombudsman des patients) is an ombudsman office which acts as a neutral body of last resort of complaints about the health system in Ontario, Canada.The position was created in 2015 through amendments to the Excellent Care for All Act.

Keep records of the facts: 1/. Phone calls to the ACT Ombudsman from the Alexander Maconochie Centre are free. The powers and authority secured by the Office of the Ombudsman of Ontario are set out in the Ombudsman Act. The Ombudsman Act. This link opens in a new tab View the Ombudsman Act

When we receive a consumer complaint about a business, we take a number of steps to:. The powers and authority secured by the Office of the Ombudsman of Ontario are set out in the Ombudsman Act. Powers include: permission to enter any government premises to gather evidence without a legal warrant and the power to acquire evidence from witnesses.

Your experience matters to us. An Act to enact the 9-1-1 Everywhere in Ontario Act, 2019 and to amend the Ombudsman Act to create an Assistant Ombudsman responsible for the oversight of 9-1-1 operations Her Majesty, by and with the advice and consent of the Legislative Assembly of the Province of Ontario, enacts as follows: Determine if the consumer’s rights may have been violated under the Consumer Protection Act, 2002 or other consumer protection laws for which the Ministry of Government and Consumer Services is responsible.. Ombudsman Act.

Métis Nation of Ontario Secretariat Act, 2015, S.O. Powers include: permission to enter any government premises to gather evidence without a legal warrant and the power to acquire evidence from witnesses. People who have been contacted about the problem. 2/. 1990, Chapter O.6. Our office and phone lines are closed, but our staff are working from home and will do their best to respond to complaints filed via our online complaint form or by email info@ombudsman.on.ca.Check our home page for updates on when regular service will resume..

The Ombudsman's Act* also allows lawyers to put forward a complaint on behalf of someone else. Unhappy with us.

3/.